Designers need to be great observers, especially in the complex world of healthcare.
You need to look beyond the obvious, and see below the surface in order to solve problems in a meaningful way. But that’s easier said than done. So Tina and Miya are wondering: What is the difference between seeing and looking? How do you become a great observer? Is it something that can be taught?
Tune in to find out if you hate the answer as much as Miya does! (Hint: Practice makes perfect.)