Designing for Healthcare Part 3

This marks the third episode in our “Designing for Healthcare” series. You know what that means: we made a trilogy. We’re basically George Lucas. 

In Season 2, we chatted with an expert designer, and in season 3 we talked to an expert doctor. And now we’re closing it out by speaking with a different kind of expert: a patient advocate. We are so excited to welcome friend of Diagram– Jen Horonjeff, to talk about the absolute necessity of gaining patient perspectives through co-design.

But wait there’s more! Jen is also the Founder and CEO of Savvy Cooperative, a patient-owned service that matches companies and researchers directly to patients. Join the conversation about how to work with patients in design and how valuing patients’ insights empowers them to own their stories and their experiences, rather than simply accepting healthcare the way it is. 

Sit back and tune in for the final episode of our epic healthcare trilogy. And when you’re done, head over to Savvy’s YouTube page to watch Jen’s interview of Miya and Tina in her #SavvyChat series!

PS: Oh we almost forgot! Tina has never seen the Godfather movies.

Artwork by Katie Chandler
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Getting Down to the Business of Healthcare

Hey Yah, No friends, we’re back, and we’re ready to get down to business! Business and healthcare, that is.

Miya and Tina are kicking things off this season with a spirited discussion about rising healthcare costs and how employers are starting to get creative in footing the bill. What are the pros and cons of these new models? What’s best for the patients/employees? Who’s going to take care of the population outside of this system? And what about employers having access to your health data? (Miya is creeped out by this, Tina disagrees!)

Tina and Miya take a moment to break down what these models look like and who stands to gain from them- or lose out completely.

Artwork by Geoff McFetridge for the New York Times
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BONUS: More with Sara Hendren

Hey Yah, No friends! Do you miss us yet? It’s been a whole month since we released our last episode of season 3. Lucky for you, we’ve been working hard to bring you our first ever BONUS episode of Yah, No.

If you loved Episode 29–Disability and Social-Minded Design, where we had our conversation with extraordinaire Sara Hendren–(stats don’t lie, we know you loved it), then we can’t wait for you to listen to this surprise follow up episode.

Be sure to tune in as we round out our conversation about design, disability and accessibility with Sara’s insights on aging, dependence, and adaptation, and how we can start to reframe our assumptions about what makes a good life. It’s just a little something to get you through these last hot summer months while you eagerly await our brand new season.


Artwork by Dadu Shin for the New York Times
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Thank You Fans!

Hello Yah, No Friends!

This season we chose to focus on Stories of Health because we believe that stories empower patients, create connections, and facilitate discovery. Yah, No has always been a platform to explore how our work ties into larger changes that are happening in the world, and we hope that you enjoyed listening to these stories as much as we loved sharing.

Season 4 launches in September, and we’re so excited to share with you 10 brand new episodes boasting a seriously impressive guest list of champions and changemakers in the healthcare industry and beyond. Make sure to follow us on Instagram– @yahnopodcast– for updates as we journey into the next season. And as always, please subscribe, leave a review, and share your headphones if your friends want to listen too!

Thanks again to our friends and invincible women leaders Siri Betts-Sonstegard, Dr. Lalita Abhyankar and Sara Hendren, for sharing your time and your wisdom with us this season. 

And to our heroic crew:  
Music by Ches Smith
Recorded at Figure 8 Studios by Michael P. Coleman and Lily Wen
Edited & Produced by Tory Flack
Promo & content support by Timo Ho, Catherine Rehwinkle and Saadiya Mutawakil

Best, 
The Yah, No crew 

The Minorities Report

Health inequity is a real problem. And we’re mad about it. Minorities are underrepresented as changemakers in healthcare and often overlooked as patients.

It’s our last episode of Season 3, and if this one feels personal, that’s because it is. Join us for the finale, as Miya and Tina discuss inclusion in healthcare — or lack thereof — and how the danger of biases in systems has affected their own families.

But there is hope! M+T also talk about people who bring empathy, understanding and innovative methods of working, and how designers can help affect real change.

We believe that healthcare is a human right, and designers should play a role in this conversation.

Oh, and Tina may or may not be a woman. So, tune in for that.
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Disability and Social-Minded Design

Yes, design takes craft, but it also requires deeply observing and questioning the world around you, engaging communities, and maybe even using guerilla tactics. Enter: Sara Hendren–artist, design researcher, writer, professor at Olin College of Engineering and all-around badass. Much of Sara’s work focuses on assistive and adaptive technologies, as well as disability rights and advocacy.

Our penultimate episode of season 3 explores the intersection of design, disability and accessibility. Join Miya and Tina as Sara explains the origins of her Accessibility Icon Project, unpacks considering disability as a social model versus a medical model, and shares her belief that “design has it’s best work when it’s poking on the status quo.”

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